{"id":13892,"date":"2021-07-20T10:51:17","date_gmt":"2021-07-20T09:51:17","guid":{"rendered":"https:\/\/mca-software.fr\/?page_id=13892"},"modified":"2026-03-30T11:47:07","modified_gmt":"2026-03-30T09:47:07","slug":"newsletter-crm","status":"publish","type":"page","link":"https:\/\/mca-software.fr\/en\/newsletter-crm\/","title":{"rendered":"Newsletter CRM"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/mca-software.fr\/mcakale\/\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/01\/logo-k-crm-mca-kale.png\" width=\"200\" height=\"102\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/01\/logo-k-crm-mca-kale.png 200w\" sizes=\"(max-width: 200px) 100vw, 200px\" class=\"wp-image-5645\" title=\"Logo CRM MCA Kale\" alt=\"Logo MCA Kale CRM\" \/><\/span><\/a><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h1>Keep track of your relationships and tasks, with no oversights!<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_3_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_clickable et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p><strong><br \/>\n  <u>The CRM tool<\/u><br \/>\n<\/strong> tool developed by MCA Concept enables you to collect and analyze information received from different channels in order to identify and segment customers according to their needs and interests. This allows you to implement targeted processes and increase customer satisfaction, which translates into optimal profitability for your company.<\/p>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_clickable et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><ul>\n<li>Ticket management<\/li>\n<li>Analysis of after-sales surveys<\/li>\n<li>Collection of information from the website<\/li>\n<li>Scheduling and automatic emails sending<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"et_pb_column_3 et_pb_column et_pb_column_2_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/mca-software.fr\/informations-reseau\/#crm\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/03\/illustration-contact-crm-mca-kale.png\" width=\"706\" height=\"650\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/03\/illustration-contact-crm-mca-kale.png 706w, https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/03\/illustration-contact-crm-mca-kale-480x442.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 706px, 100vw\" class=\"wp-image-9607\" title=\"6_2\" alt=\"image rh staff management\" \/><\/span><\/a><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_3 et_pb_row et_pb_row_5col et_block_row et_block_row_5col\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_2 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/www.facebook.com\/mcaconcept\/\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-facebook-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-facebook-mca-kale-300x300.png 300w\" class=\"wp-image-11612\" title=\"Icon facebook\" alt=\"icon facebook networks\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_3 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/ch.linkedin.com\/company\/mca-concept\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-linkedin-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-linkedin-mca-kale-300x300.png 300w\" class=\"wp-image-11623\" title=\"Icon linkedin\" alt=\"icon linkedin r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_6 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_4 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/www.instagram.com\/mcaconcept\/\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-instagram-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-instagram-mca-kale-300x300.png 300w\" class=\"wp-image-11608\" title=\"Icon Instagram\" alt=\"icon instagram r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_7 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_5 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/twitter.com\/McaConcept\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-twitter-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-twitter-mca-kale-300x300.png 300w\" class=\"wp-image-11616\" title=\"Icon twitter\" alt=\"icon twitter r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_8 et_pb_column et_pb_column_1_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_6 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/www.youtube.com\/channel\/UC1WT0RmNiTycrnzr6FqDuPg\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-youtube-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-youtube-mca-kale-300x300.png 300w\" class=\"wp-image-11600\" title=\"Icon youtube\" alt=\"icon youtube r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_pb_row_5col et_block_row et_block_row_5col\"><div class=\"et_pb_column_9 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_7 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/www.facebook.com\/mcaconcept\/\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-facebook-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-facebook-mca-kale-300x300.png 300w\" class=\"wp-image-11612\" title=\"Icon facebook\" alt=\"icon facebook networks\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_10 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_8 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/ch.linkedin.com\/company\/mca-concept\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-linkedin-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-linkedin-mca-kale-300x300.png 300w\" class=\"wp-image-11623\" title=\"Icon linkedin\" alt=\"icon linkedin r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_11 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_9 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/www.instagram.com\/mcaconcept\/\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-instagram-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-instagram-mca-kale-300x300.png 300w\" class=\"wp-image-11608\" title=\"Icon Instagram\" alt=\"icon instagram r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_12 et_pb_column et_pb_column_1_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_10 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/twitter.com\/McaConcept\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-twitter-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-twitter-mca-kale-300x300.png 300w\" class=\"wp-image-11616\" title=\"Icon twitter\" alt=\"icon twitter r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><div class=\"et_pb_column_13 et_pb_column et_pb_column_1_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_11 et_pb_image et_pb_module et_block_module\"><a href=\"https:\/\/www.youtube.com\/channel\/UC1WT0RmNiTycrnzr6FqDuPg\" target=\"_blank\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-youtube-mca-kale-300x300.png\" width=\"300\" height=\"300\" srcset=\"https:\/\/mca-software.fr\/wordpress\/wp-content\/uploads\/2021\/04\/logo-youtube-mca-kale-300x300.png 300w\" class=\"wp-image-11600\" title=\"Icon youtube\" alt=\"icon youtube r\u00e9seaux\" \/><\/span><\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-13892","page","type-page","status-publish","hentry"],"yoast_head":"<!-- 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